Skip to main content
 
 

FAQ

Find the answers to the most frequently asked questions below

Giving tips

Do I need to register to pay a tip?

No!

Do you pass on the full tip?

Absolutely! After all, you decided that they deserve the tip, not us!

When will they receive the tip?

It will show in their tippl account immediately. However, it normally takes around 5 working days for the money to work its way through the Canadian banking system to tippl. We then pay them the money on their next scheduled pay date.

What is the processing fee for?

We need to cover our operating costs. There are unavoidable costs associated with all online transactions — running a secure banking system costs money. To be completely transparent, we clearly display the processing fee to you before payment.

What will I see on my bank statement?

The payment will show as being paid to "TIPPL.CA". This helps to preserve the privacy of whoever you are tipping, and to provide a recognizable name for you.

Is my transaction secure?

Yes. Payment is made through Stripe, who are a global payments infrastructure company. They are audited to the most stringent level of certification available in the payments industry. Tippl does not store any of your personal details.

Can I tip someone if I didn't get their code?

A user directory is coming soon - then you can quickly find the person you want to tip. In the meantime, you're welcome to tip me!

 

Earning tips

Do I need to register to receive a tip?

Yes. When you register you will receive your unique easy-to-remember code that allows people to easily send you a tip. You will also provide your bank details securely via our payment processing partner so that we can transfer the tip directly to you.

Will my bank details be secure?

Yes. All billing information is stored by Stripe, who are a global payments infrastructure company. They are audited to the most stringent level of certification available in the payments industry. Tippl does not store any card details or billing information.

How can someone tip me?

Give them your personal easy-to-remember 6 letter code. You could write it on a receipt, put it in an email, scrawl it on a pizza box, ... , whatever works for you! Alternatively give them a copy of your unique tippl QR code.

Can someone tip me if I didn't get to give them my code?

A user directory is coming soon - then anyone can quickly find you and pay you a tip!

🇨🇦Which countries do you operate in?

To receive a tip, you must have a Canadian bank account. People can pay a tip from any country.

I'm a seasonal worker, can I cancel my subscription during the off-season?

Yes. Subscriptions are billed monthly, and you can cancel your subscription at any time without penalty. You can keep your profile so that you can easily restart your subscription next season.

 

Random

How do you say tippl?

Tippl: Tipping + People + Simple = Tippl

🇨🇦Are you a Canadian company?

Yes. Tippl is made with in Vancouver.

Is there an App?

Nope. No app necessary. This reduces the barrier for people to pay tips - just like when using cash, you don't need to download an app first! Tipping is simple and secure through the website.